Shipping policy
We use FedEx, USPS and UPS for the majority of our shipping. If we utilize SmartPost it will be delivered to the closest Post Office to your address and is delivered by USPS. This option takes 5-7 business days for delivery. If you are shipping to a PO Box or APO, please allow 1-2 extra days for final delivery.
If need your order to arrive sooner, please upgrade the shipping option as well as type a note in the basket comments to let us know.
For questions about Shipping, please contact:
orders@brewcitybrand.com
Warehouse Pickup Option
When checking out, instead of choosing your shipping address as the destination of your order, choose the Warehouse pickup option. The address will update to 1235 West Canal Street, Milwaukee, WI, 53233, United States. Your shipping charges will update to $0.00. Warehouse pickup can take 2-4 days to prepare.
Detailed Curbside Pickup Instructions
If you need help with your Warehouse Pickup, contact: jonathan.tassone@brewcitybrand.com
International Shipping
We do ship international. CANADA orders are shipped via UPS. Cost of this shipping is calculated for you when you check out. We have a NAFTA on file and Brew City absorbs the customs charge. When you pay for UPS shipping you can expect to not have any other charges to receive your item. All other countries will be shown UPS Worldwide shipping charges which can be quite high.
Shipping Quote
You can email us to request a quote for USPS shipping. On average you will pay $25 for 1 sweatshirt and up to $50 for larger orders. We can usually ship a t-shirt for around $15. It all depends on your countries rules and USPS current rates.
Free Shipping Policy
For any order totaling $75.00 or more (that is under 10 pounds), we are offering FREE shipping within the lower 48 US states. This discount is applied automatically before you check out. Please note that if your order is shipping to AK or HI, outside of the US, or weights over 10 pounds, the order does not qualify for free shipping.
Handling Time
In-Stock items are generally processed and ship within 2-3 business days of receipt of order. For example, an order that is placed on Monday at 10:00am Central Time ships by Thursday 1:30pm. Standard UPS Shipping times do apply after the order has shipped. Orders often ship with 24 hours of receipt, but the average processing time is 72 hours. From November 1st to December 25th, orders can take up to 1 week to ship. Please order early and wait at least 7 days to check on your order. UPS or FedEx and Brew City send an email when your item ships alerting you to this. Please add info@brewcityonline.com and orders@brewcityonline.com to you safe senders to avoid having our emails go to your spam. UPS or FedEx should leave the item in a safe spot. Please check all doors and areas before calling Brew City or UPS or FedEx if it shows your item was delivered. If you would like to have the option to sign for it, please email us and let us know BEFORE we ship your item.